I'm braving the holiday crowds in the mall. I take a quick break from my shopping list, buy a cinnamon pretzel and sit on the side of a planter. The line for free Santa Claus photos runs right past me and curls around the jewelry store at the corner of this wing. Children of all shapes and colors wait in line with their adults. Some are excited, others afraid, a few indifferent. The line inches forward and soon there is a toddler in front of me, wailing. She wears a red velvet dress, white tights with little green Christmas trees and black patent leather shoes. Her mother sighs, hands on hips. She tries to pick the child up, who lifts her arms straight up in the air and goes limp. Mom struggles with the dead weight.